Terms of service
Last updated: 05/01/2026
These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Broom & Country (“we”, “us”, “our”). By using our website or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website.
1. About Us
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Business name: Gauntlets & Gowns Events Limited trading as Broom & Country
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Registered address: Olive Cottage, Carpenters Road, St Helens, Ryde PO33 1YQ, England
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Operating from: Isle of Wight, United Kingdom
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Contact email: office@broomandcountry.com
2. Use of Our Website
You agree to use our website for lawful purposes only. You must not:
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Misuse the website or attempt to gain unauthorised access
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Copy, reproduce, or exploit website content without permission
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Use the website in a way that may damage or impair its functionality
All content on this website, including images and text, remains our intellectual property unless stated otherwise.
3. Products & Descriptions
We take care to ensure all product descriptions, images, and pricing are accurate. However, colours and details may vary slightly due to screen settings or natural material variations.
We reserve the right to update or discontinue products at any time without notice.
4. Prices & Payment
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All prices are shown in GBP (£).
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Prices include VAT unless stated otherwise.
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Payment must be made in full at the time of placing an order.
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We reserve the right to change prices at any time, but changes will not affect orders already placed.
5. Orders
Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order.
We reserve the right to:
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Refuse or cancel an order
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Limit quantities purchased
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Correct pricing or product description errors
If an order is cancelled, you will receive a full refund for any amount paid.
6. Delivery
Delivery information, timescales, and costs are outlined in our Shipping Policy, which forms part of these Terms.
Responsibility for your order passes to you once the parcel has been delivered to the address provided at checkout.
7. Returns & Refunds
Our returns and refunds process is explained in our Returns Policy, which forms part of these Terms.
Nothing in these Terms affects your statutory rights under UK consumer law.
8. Limitation of Liability
We are not liable for:
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Losses not reasonably foreseeable
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Delays or failures caused by events outside our control
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Indirect or consequential losses
Our liability is limited to the maximum extent permitted by law.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy.
10. Changes to These Terms
We may update these Terms from time to time. The version in force at the time of your order will apply.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms, please contact us at: